Support
We're happy to help.
Contact
Email: [email protected]
We usually reply within 2 business days.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed through the App Store or Google Play. You can cancel from your device's account/subscription settings. Deleting the app does not cancel a subscription.
How do I delete my account and data?
In the app, go to Parent Area → Privacy & data → Delete account & data. This permanently deletes your household, child profiles and activity records from our servers. You can also email us. Details: Delete account & data.
Are there ads or tracking?
No. We show no ads, we do not track your child, and we use no third-party analytics.
I forgot my parent PIN.
For your security the parent PIN is stored only on your device, never on our servers. That means there is currently no automatic reset — please email us and we'll help you.
Is created content appropriate?
AI-generated stories pass content-safety filtering. If something still seems off, please report it and we'll act quickly.